9/9

Flowers to Nambour, For When You're on the Coast and They're Not

Most people ordering flowers to Nambour aren't in Nambour. They're down on the coast, or in Brisbane, or interstate, sending something to a parent in an aged-care room or a hospital bed they can't get to this week. I'm Andrew, one half of the couple who started Lily's Florist back in 2009. The orders that come to us for this town have a particular shape: most are headed to someone who's unwell, or grieving, or getting on in years, and the person sending them is carrying the fact they should be there and can't be. That's not a problem flowers fix. But a delivery that turns up, to the right ward, on the right day, takes one thing off the pile. We can do that part properly.

A delivery run to Nambour can reach both hospitals in the one trip, because Nambour General and the Selangor Private are barely a kilometre apart on Hospital Road. The part that catches people out isn't the distance, it's the addressing. From what our florists see, flowers go to reception rather than straight to the bed, so the order needs the patient's full name and ward number, or it waits at the front desk. Get those two details right and it reaches them the same afternoon.

Order Online by 2pm

Flowers from $42.95, $16.95 delivery

Or Phone 1300 360 469

7am-6pm weekdays, 10am Sat

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Feefo verified reviews

Real customer reviews, delivered to Nambour

"Reliable, on time delivery. Very easy to navigate. Clear pictures. Easy payment. Same day delivery as promised."

Maree, verified Feefo customer, flowers delivered to Nambour

Read this review on Feefo

Andrew & Siobhan replied

Thanks Maree. Same day matters more on a birthday than almost any other order, because a birthday has one correct date and no wiggle room. A bunch that turns up the day after reads as an apology for missing it. Order before 2pm on a weekday and it goes out that afternoon, which is the window that makes a same day birthday actually work. Reliable and on time is the quiet part of all this, the part people only notice when it fails. Good to know it held up for your order to Nambour.

"Pictures paint a thousand words... Lovely, so easy to navigate, and the bouquets are a perfect match for whatever you order. That's exactly what you'll receive!"

Sharon, verified Feefo customer, delivered to Nambour

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Siobhan & Andrew replied

Thanks Sharon. You have put your finger on the harder version of getting photos right. A single hero shot is easy enough to make look good. Having the whole range hold true, so you can order any bouquet on the site and trust the picture, takes real discipline behind the scenes. You should be able to pick whatever catches your eye and know that is what turns up at the other end. That you felt that across the board is exactly the trust we are trying to earn. Thank you for the order to Nambour.

"Clear, good range to choose. And as for florists, pretty good on pricing."

Dan, verified Feefo customer, natives delivered to Nambour

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Andrew & Siobhan replied

Thanks Dan. The pricing comment is one I appreciate, because flowers have a reputation for stinging you at the counter, and a fair bit of that comes from imported stems that have been flown halfway around the world before they reach a vase. Natives sidestep a lot of that. Most of them are grown right here in Australia, so there is no airfreight and no long cold chain baked into the price, which keeps them sitting at a fairer number than the imported gear. Good value and a good range is what we are after. Thanks for sending the natives up to Nambour.

Lily's Florist Feefo Trusted Service Award 2026

What the Reviews Actually Mean

Back in 2013 we partnered with Feefo, a reviews platform endorsed by Google. Only verified customers who placed a real order can leave a review. We can't edit them and we can't delete the ones we'd rather not see, which is the whole point of using it.

We're past 23,947 verified reviews now, and we've won Feefo's Trusted Service Award in 2024, 2025 and 2026. You need at least fifty reviews at four stars or above to qualify for one. We cleared that a long way back.

Getting Flowers to a Nambour Hospital Bed or an Aged-Care Room Without Them Going Astray

Anna, qualified florist | fifteen years on the bench, three of them taking hospital and aged-care orders off the phones

The question I fielded more than any other for a town like Nambour was some version of: how do I make sure it actually gets to them? I had a caller from Toowoomba once, sending to her dad on the rehab ward, who gave me his name and "Nambour General" and nothing else. That arrangement sat at the front desk the best part of a day before anyone matched it to a bed. After that I asked everyone the same thing first, full name and ward number, no exceptions. When the order goes to Nambour General, the flowers land at reception, a ward clerk logs them, and someone carries them through on the next round, anywhere from half an hour to a few hours later. They do not go straight to the bed. So put the patient's full name and the ward on the card, because without it the arrangement sits at the front desk until someone works out where it belongs.

The other half of it is what you send. Nambour General runs the longer-stay wards, the rehab and sub-acute and palliative side, so flowers there get looked at for days rather than handed over on the way out the door. And they are not just a nice gesture: there is a clinical trial where surgical patients in rooms with flowers asked for fewer painkillers and ran lower blood pressure than those without. The rooms that ban flowers, the intensive-care and high-dependency side, ban them for infection risk, not because they do not help, so a general ward is the safe assumption. Skip the oriental lilies, though. The pollen travels the whole room and lands on the next patient's bedclothes, and the scent is a lot in a shared bay. I steered people to roses, gerberas, carnations or lisianthus every time, none of which carry perfume and all of which hold. Over at the Selangor Private the maternity side takes flowers under the mother's name, not the baby's, with the scent kept light.

Aged care is its own thing, and Nambour has a lot of it, five homes between the town and Burnside. James Grimes and the others take deliveries at reception the same way the hospital does, so a box arrangement that carries its own water sits better than something tall that needs a vase and a clear bench nobody has. On the memory-support side, keep the stems familiar and the scent low, roses and chrysanthemums and carnations, the flowers a resident has known their whole life. Carnations earn their keep here: looked after, they go the best part of three weeks, which on a bedside table nobody is fussing over is the difference between a few days of being remembered and most of a month.

How a Nambour Order Actually Comes Together

There's no warehouse on Howard Street pumping these out. A Nambour arrangement is built that morning by a partner florist in or near the area, and a fair share of the stems, the roses and the native foliage, were grown just up the road around Eumundi. That's the whole point of the network.

What happens to your order once it hits the Lily's Florist network.

What happens to your order when it hits the Lily's Florist network
1
Order online or by phone before 2pm
2
Sent to the partner florist as a paid order
3
Built fresh from the cool room that morning
4
Loaded for the local delivery run
5
Hand delivered to the door, ward or chapel

What People Send to Nambour, and How to Get It Right

Nambour runs on the hospital and five aged-care homes, and it shows in what gets sent here: more sympathy and get-well than birthdays, most of it coming from families holding all of that together from a distance. These are the orders that come up most, with a few things worth knowing before you send each one. If you just want someone to know they're on your mind, the weeping bottlebrush the Kabi Kabi called naamba is the plant that gave this town its name, and a bunch of native flowers carries that local thread better than a box of imported roses.

When the funeral is in Nambour and you can't be at the service

Arranging flowers for a Nambour funeral when you can't get to the service means carrying two things at once: the loss, and the fact you're doing it from a distance. Flowers were never going to cover what's happened. Sending them is how you say you tried, from a distance you can't close.

There are two routes, and they are different. Flowers for the service go to the funeral home, Gregson & Weight on National Park Road or Drysdale on Eric Street, and they need the name of the person who has died, the date and time of the service, and your name on the card, or they sit unclaimed at reception. Order them to arrive the morning of the service, not the night before. Condolence flowers go to the family home instead, and a week on, once the crowd has thinned, often lands more gently than the first rush. On the card, "thinking of your family" is enough; the platitudes tend to do more harm than good, and families keep that card long after the flowers are gone.

Anna, qualified florist

Most of the services here run out of St Joseph's or St John's on Currie Street, Catholic and Anglican, and white holds up well: white roses, lisianthus, the disbud chrysanthemums especially. Two things from the phones. More send-offs are secular now, and for those skip the formal white and send what looks like the person, natives for someone who walked the range, bold colour for someone who never wore beige. And if anyone tells you the family is Kabi Kabi or otherwise Aboriginal, ask first whether flowers are wanted at all, and if they are, native stems are the ones that speak to Country. For a large service at a chapel that seats hundreds, a wreath or standing spray reads from the back of the room in a way a hand-tied bunch never will. And if you do go natives, they earn it twice over here: a leucadendron will outlast a rose by the best part of a fortnight in this heat, and it likely came off a Sunshine Coast farm up around Eumundi rather than a plane from Colombia. Both of those are true at the same time.

Sending to someone in for a stretch at Nambour General?

If someone you know is in for a stretch at Nambour General, and the longer-stay wards there often mean a longer one, you're left guessing at how a bunch of flowers even reaches a bedside.

It works the way Anna set out above: to reception, logged, then carried through on the next round and stood on the bedside table, often before the patient is properly awake to notice. Put the full name and ward number on the order. Day two or three beats day one, the first day is all admissions and scans and the flowers just get shuffled. A get well arrangement in a box travels better than loose stems a busy ward has no vase for, and if you want to know which ward before you order, a quick call to the hospital switchboard settles it. Keep the card short; "rest up, thinking of you" does more than a filled page.

In a Nambour summer, the flower decides whether this lasts or not. From December to March a room with no air conditioning here sits in the high twenties, and a hydrangea or a soft garden rose is wilting by the afternoon. A hospital is air-conditioned, so you've got more room there, but I would still reach for gerberas or carnations, cheerful, no pollen problem, good for a fortnight on clean water. For a new arrival over at the Selangor, address new baby flowers to the mum's name rather than the baby's, keep the perfume light, and send a box arrangement that's ready to sit on the table rather than a wrapped bunch nobody on a busy maternity floor has a spare vase for.

An 80th or a 90th, and you moved away years ago

A milestone birthday is when the distance bites hardest, an 80th or a 90th for a parent who stayed in Nambour while you built a life somewhere else.

Most Nambour homes are freestanding with a doorstep a driver can actually get to, so there's none of the apartment-buzzer trouble you get in the cities. If nobody's home, a shaded safe-place note works most of the year, though in summer leave it somewhere out of the afternoon sun or the stems cook on the step. A fair few of these go to one of the aged-care homes instead, and those go to reception for the staff to carry round, so a box arrangement that holds its own water beats something tall that needs a bench and a vase. The flowers land before the family does and they're still there after everyone's gone home. That gap is the whole point.

For an eightieth or a ninetieth I'd point you at pastels and whites over a loud mixed bunch nearly every time; a considered palette says more than volume does at that age. Flowers for Mum in her eighties earn their keep with carnations in the mix, three weeks in a cool room, which is three weeks of a card on the sideboard reminding her someone made the effort. And if she's on the memory-support side of a home, familiar beats fashionable, the roses and daisies she would know by name.

You don't have to be in Nambour to send something that lands there.

Send thinking of you flowers

When you can't pick the box, and you just want it to land right

Plenty of orders don't fit a neat occasion. You just want something that suits the person and turns up in good shape.

Tell us in the notes who it's for, and let the florist build to what came in strong that morning. Anna's view on this is firm.

In a Nambour summer that means the heat-resilient stems, chosen on the bench rather than off a screen, the chrysanthemums and carnations and alstroemeria, which keeps opening a new bud for eight days even in the warmth. If you want my pick for somewhere hot with no air conditioning, it's a box of natives: they hold the longest, and they suit the place. And you don't need to spend big for it to land. A well-chosen box that holds three weeks says more than a giant bunch that's gone by Friday, and with a few stem types fading at different rates the recipient sees a slightly different arrangement on day three than on day one. One thing nobody thinks of, keep the vase off the kitchen bench, away from the fruit bowl. Ripening fruit gives off a gas that ages cut flowers faster than the heat does. In winter the whole range opens up, because June to August here is the best vase life of the year.

The Sunshine Coast's First Lily's Florist Was on Howard Street

We bought a florist and gift shop down in Kingscliff in 2006, did our own deliveries with a newborn in the car, and learned the trade from the shop floor rather than a laptop. Lily's Florist as a network came three years later, in 2009. The Sunshine Coast was one of the early runs, and in those first years the orders up here, Maroochydore, Buderim, Nambour, all of it, went through a florist on Howard Street, right in the middle of town.

Howard Street still has the narrow-gauge cane-tram tracks from the old Moreton Central sugar mill set into the bitumen, a leftover from the century this town ran on cane. There's something fitting about the place that carried our first Sunshine Coast deliveries sitting on the same street that once carried the sugar. The network has broadened a long way since, but that is where it started up here.

In those first years, every order to the Sunshine Coast ran through one florist on Howard Street, on the same strip where the old cane-tram tracks still sit in the road.

Our flower and gift shop in Kingscliff, bought 2006. The Lily's Florist network came three years later, in 2009.

Our Kingscliff flower and gift shop in 2006

Read more about how we started.

How to Order Flowers to Nambour

Phone

1300 360 469
7am to 6pm weekdays
10am Saturdays
Or order online any time.

Same Day Cutoff

Same-day delivery runs on a 2pm weekday cutoff, 10am Saturdays, no Sunday delivery. In a Nambour summer, order in the morning for heat-sensitive stems so they're not sitting on a hot doorstep through the afternoon.

Delivery $16.95

$16.95 flat, and we subsidise it if an outer run costs more. We cover Nambour and out to Burnside, Coes Creek and Woombye. Petrie's Creek can flood the low parts of town after heavy summer rain, so allow for it in the wet.

Sending to the Hospital or a Funeral? The Two Rules That Matter Most

For Nambour General or the Selangor Private, the order needs the patient's full name and ward number, because in our experience flowers go to reception rather than the bed, and without the ward they wait at the desk. For a service at Gregson & Weight or Drysdale, the order needs the name of the person who has died and the date and time of the service, timed to arrive the morning of, not the night before. Order before 2pm today and it's at the door, the ward or the chapel this afternoon.

After You Order

Once it's ordered, the work moves to our end, and you can't see it happen. You won't watch the box being made or the run go out, and there's no honest way around that. What you can do is trust the chain: the order goes to the partner florist in or near Nambour as a paid job, it's made up that morning, and it goes on the day's run. You don't need to chase anything, and if you do want to check, our number is on every email we send.

Flowers are a fresh product, and the occasions here are not ones you get a second go at, a funeral that arrives late can't be redone. We tightened how we brief funeral and hospital orders after one too many "it has to be there by the service" calls cutting it fine: those now go through with the venue and the time flagged separately, not buried in the address line. If something still isn't right, ring us within twenty-four hours with a photo and we'll remake it or refund it, whatever's fair. The team's in Armidale, on the phones from seven.

A note from Siobhan

The hardest part of sending flowers to someone you can't get to is the quiet afterwards. You don't see their face when it arrives, and someone in hospital or in the middle of grief often doesn't think to text. That silence doesn't mean it didn't land. We send a note once it's been delivered so you're not left wondering, and if you'd rather hear it from a person, the number is right there. The not-being-there is the hard part. The flowers turning up is the bit we can take care of for you.

If it's urgent, phone beats email. We're on 1300 360 469 from seven to six on weekdays and from ten on Saturdays.

ABN: 17 830 858 659

About the Author

Andrew Thomson, co-founder of Lily's Florist
Andrew Thomson
Co-founder, Lily's Florist

I'm Andrew. Siobhan and I bought a florist and gift shop in Kingscliff in 2006, did our own deliveries with a newborn in the back, and built Lily's Florist from there into a network of more than 800 partner florists across the country. I won't pretend I grew up in Nambour. What I do know is the operational side, how an order gets from a screen to a hospital ward or a chapel a long way away without going astray.

We're still a mum-and-dad operation, the big calls made at the dinner table or on the drive to netball. You can read the long version of how we started on our about page. Otherwise the phone number is at the top, and there's a person on the end of it.

Our Kingscliff shop

The original Kingscliff shop, bought 2006. The brand and network came three years later, in 2009.