9/9

Same Day Flower Delivery to Forster, Half an Hour from Where I Grew Up

Mum and Dad are in Taree. Every so often we meet them in Forster, separate apartments on the foreshore. Andrew and I drive down from Kingscliff with the girls, my parents come over from Taree, and the drive is six hours, long enough to understand the ache of not being there in person. If you are sending flowers to Forster today because a parent moved into Estia or Kularoo, because a friend is on a bed at Forster Private, because the service is at Holy Name of Jesus tomorrow and you cannot get on the Pacific Motorway in time, then the point of this page is to say: I know who you are. I am Siobhan, one of the owners of Lily's Florist, and the family on the page is mine.

Wallis Lake holds one-fifth of the seagrass mass of New South Wales, which is why the salt air reaches every Forster address and the partner florist conditions dense-petalled roses twice on humid mornings before they go on the road. Three in four orders we route into the 2428 postcode are going to one of four aged care reception desks, a ward bed at Forster Private, or a holiday rental on Forster Keys where the recipient is only there for a week. Different protocols, all of them institutional, none of them a doorstep where the recipient is waiting. The partner florist knows which one applies to which address. Same day to the door before 2pm weekdays, 10am Saturdays, and the drive down is mine, not yours.

Order Online by 2pm

Flowers from $42.95, $16.95 delivery

Or Phone 1300 360 469

7am-6pm weekdays, 10am Sat

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Feefo independent verified reviews

Partner in Spreading Joy

"I was so thankful that Lily's was able to deliver the order to an event mid morning on the day of order. The flowers were beautiful and really appreciated by the family who found them waiting at the memorial service."

Cherie, verified customer, Australian Natives Bunch for a memorial service

Read on Feefo

Siobhan on Cherie's order

Thank you Cherie. Getting flowers to a memorial service the same morning is a tight window. The florist has to source, build, and deliver before the family arrives. Glad the timing worked.

Natives are a beautiful choice for a memorial. The stems are almost all Australian grown, and they are tougher than imported flowers, which matters at a venue where nobody is topping up water between the service and the end of the day. Proteas and banksias will still look the way they did when they were placed there.

Forster is not far from where I grew up on the Mid North Coast, so flowers heading to the Great Lakes area feel close to home. Really glad they were there waiting when the family needed them.

What Cherie is really reviewing there is whether the network does what the website says it does. Same-day to a memorial service, delivered before the family arrived, is the answer. For a town you are not in, from a florist you have never met, that is the reassurance most orders are asking for.

The flower order for the resident who may not remember reading the card

Anna, qualified florist, on the phones from 2010 to 2013 from a home office at Pottsville

I processed dozens of orders for these four homes from the Pottsville office between 2010 and 2013. The pattern was the same every time. Four aged care homes between Forster and Tuncurry. Estia Forster on The Southern Parkway. Estia Tuncurry on Bonventi Close. BaptistCare Kularoo at the corner of Kularoo Drive and Boundary Street, with 160 beds and a dementia wing. GLAICA House on Flora Parade, six houses on one site. Four reception desks. Four signing-in sheets. Dementia runs at 2.75 times the NSW rate in this town, which is why the florists know which homes have locked wings and which do not. What every one of these homes has in common is that the person the flowers are for may not remember reading the card. That changes the order.

The florist does not pick the biggest bloom or the brightest statement piece. The order goes smaller. A box arrangement, not a tall vase, because the vase tips when someone with an unsteady hand reaches for it. Stems the resident would have recognised in the garden in 1955. Pink roses. A sprig of lavender if it came in that week. A few daisies, the simple kind with yellow centres. Not gerberas. Nothing toxic, because a petal going into a mouth is not a hypothetical. Nothing heavily fragranced, because the woman three beds across did not ask to smell the freesias in room seven. The card gets read aloud by the PCA on the next round, which means the message has to work spoken, not just written. From your daughter Karen. Love you Mum. The resident hears the voice in the name.

The question I used to get on the phones more than any other from distance senders was whether the flowers would actually reach the room. The honest answer is: they reach reception first. The PCA walks them in on the next round. Thirty minutes if the home is quiet, two hours if morning tea and a doctor's visit are both running. The florist is not standing at the bedside. The day in an aged care home does not work that way, and a florist who tells you otherwise has not spent much time inside one.

One more thing the bench teaches you. The humid subtropical band Forster falls inside means a dense-petalled rose in February can show brown spots on the outer petals by the time it reaches the door. Fungal, not bruising. Botrytis, the grey mould that loves humidity above ninety percent. Pull the affected outer petals and the inner bloom is fine, but the partner florist is cutting tighter buds for the summer addresses for that reason. The same applies to the supply chain. The Flemington truck does its 308 kilometres overnight, which costs every stem twelve to eighteen hours of vase life before the cool room even sees it. The conditioning on arrival is what gives that day back.

What Happens After You Press Order

Your order comes to us and we send it down the line to a partner florist who covers the 2428 postcode. The Flemington truck does 308 km overnight to land the stems in the cool room before opening. The florist conditions everything on arrival. Recut at 45 degrees, clean water, flower food, a couple of hours to drink. Then it is on the road.

Our illustrated explainer of what happens to your order once it reaches the Lily's Florist network.

What happens to your order when it hits the Lily's Florist network
1
You order online or by phone
2
We pass it to a partner florist in or close to Forster
3
They build and deliver to the door that day

What to Send to Forster

Getting the timing and the address right when the person on the other end is in a hospital bed, an aged care home, or at a funeral tomorrow morning is the part that catches most senders out. Three cards, then a holding answer for anyone still stuck. Category pages for sympathy wreaths and sheafs and for 70th birthday flowers are linked below the cards that need them.

Sending flowers to a funeral in Forster or Tuncurry

There are no right words. The order is hard enough without the card line being the part that paralyses you. Sign it with who you are and the relationship. The card does the rest. Short messages that work when the celebrant reads them aloud: With deepest sympathy. The Smith family. Or: Thinking of you and the kids. We are so sorry. Or: Mum would have loved these. Love Tom.

If the service is at Allan Pearse on Manning Street Tuncurry, the arrangement is set up in the chapel fifteen minutes before the celebrant walks in. Allan Pearse has run the only local crematorium since 1985, so most local services route through there. Great Lakes Funerals on The Lakes Way is the other local option, with its own mortuary on-site and cremations routed to Manning Great Lakes Memorial Gardens at Pampoolah, 35 km north. If it is a church service, the wreath or sheaf arrives at the venue forty-five to sixty minutes before. Holy Name of Jesus Catholic on Lake Street and St Alban's Anglican on St Albans Place host most of the town's church-service funerals. Forster Cemetery, with more than 2,100 recorded burials, sits at the same St Albans Place address as the Anglican church, which is no accident. Some Forster families now skip both. The Green Cathedral on the Lakes Way at Tiona is a clearing in the cabbage palms where people who have not been to a church in forty years sometimes get married, and sometimes get buried.

Anna on the Forster sympathy palette

The default here is traditional. White, cream, dusty pink, muted purple. It is the palette our partner florists reach for when a caller said "something appropriate" without more direction. 22.7% of Forster residents identify Anglican and 20.2% Catholic, nearly double the NSW Anglican rate, which tracks with the traditional funeral tone at the churches. The ribbon detail is the line nobody thinks to ask about: family name, boat name, school colour, a date the family wants written on it. Worth requesting at the order. The Anglican families I spoke with on the phones did not flower the anniversary the way Catholic and Greek Orthodox families did. The date is privately marked, not formally floraled, so the repeat-order pattern in Forster looks different from a Greek Oakleigh or an Italian Carlton. On Worimi Country here, which is Gathang-speaking land, Sorry Business varies by family. Some welcomed flowers, some did not. Where they did, natives landed well. Ask first, and the funeral director will tell you what the family has asked for.

Sending to Mum or Dad in aged care

If you are the child living somewhere else and your parent is at Estia or Kularoo, you already know the kind of guilt that has you on a flower delivery page at half past ten at night. Take the guilt off the table. The flowers showing up on a Tuesday when nothing is happening is the point. Most of the thinking of you orders coming through for Forster are going to one of four addresses: Estia Forster on The Southern Parkway, Estia Tuncurry on Bonventi Close, BaptistCare Kularoo on the corner of Kularoo Drive and Boundary Street, or GLAICA House on Flora Parade over the bridge. The aged care category covers the boxed formats that work best at reception.

Anna on what to ask for when you call through

Large print on the card if the resident is dementia-affected. Name the sender by full relationship, not just the first name. The PCA reads the card aloud on the next round, and "Love Karen" lands lighter than "From your daughter Karen, love you Mum." Ask for the home number if the village has one, because Palm Lake and Lakeside Forster Village both repeat street names across houses. Low fragrance for shared rooms and dementia wings, which is not me being cautious, it is how Kularoo runs. I would steer you toward a soft pink bunch or a white arrangement rather than anything with lilies.

Someone's on a bed at Forster Private

Someone you care about is on a bed and you are not. The flowers can get to them, but the route is institutional and the first thing to know is how it works. Forster Private on South Street is 69 beds operated by Healthe Care. Two theatres. Day surgery, oncology, rehab, cardiology, orthopaedics, urology, ENT, gynaecology, gastroenterology, an on-site hydrotherapy pool, and the general medical wards that take most of the get well orders. The flowers do not go to the bedside from the florist. They go to main reception at 5A South Street, the desk rings the ward to confirm the patient is admitted, and the ward clerk walks them in on the next round. The ward clerks I spoke with on the phones said thirty minutes to three hours is the normal window between reception and the bedside, depending on what is happening on the shift. If the arrangement is for day of admission, give it a couple of hours after the patient rings in to say they have been given a bed.

Full patient name plus the ward number is the bit that trips people up. Without the ward, reception cannot confirm the person is in the building. No lilies for the Forster Private order. Not the variety question, any lilies. The pollen is airborne and it moves between rooms on staff clothing even when the patient does not mind the fragrance. The same rule applies to stock and freesia, which are antisocial in shared rooms because the woman in the next bed did not ask to smell them. A box arrangement or a vase, never a hand-tied bunch wrapped in cellophane. The ward does not keep spare vases and the nurse does not have time to condition stems and find one. Keep the card message short because the nurse often reads it aloud, and a paragraph is too much. Thinking of you. Get better soon. A couple of lines is plenty. If the case is complex enough that the family has been sent up to Manning Base in Taree, that is a different partner florist on a different delivery window.

Australian Natives Bunch from $126.20. Delivery $16.95.

Order Before 2pm Weekdays or 10am Saturdays

Not sure what to send?

Order the Australian Natives Bunch. Proteas, banksias, leucadendrons, and whatever else came in fresh that morning from the NSW growers. Cousins of the 654 native plant species in Booti Booti National Park on the peninsula south of town. Works for a memorial where nobody is topping up water. A seventieth where the recipient has a garden full of gums anyway. A thank-you to a neighbour. The stems are tougher than the imported ones and they last a fortnight on a kitchen bench. If the recipient hates natives, order the pretty pinks bunch and the florist will not argue with you. If you would rather talk through the card message with someone, the phone line on the order page is open during business hours.

September 2016, Forster

There is a particular light Forster gets in September, between the tourist seasons and after the winter. Locals know it. Visitors do not. We were standing on the foreshore at about 5:30 and the lake went the colour of a peach for forty minutes. I was holding Ivy on my hip, looked up at the 1959 bridge that I must have crossed a hundred times as a kid without ever really looking at it, and thought, that is a beautiful piece of engineering. Not a thing a teenage Siobhan would ever have said out loud. Andrew took the girls fishing off the pier later that afternoon. Nobody caught anything. Asha had the camera. Dad at the door when we left. Mum waving from the steps. Same way they've done it every time I've pulled out of that driveway since I was seventeen.

Andrew, Asha, me and Ivy at John Holland Park on that September trip. Mum took the photo. Asha was nine, Ivy was five. The morning of this photo Ivy had ordered banana bread at the foreshore café, because Ivy always orders banana bread if banana bread is on the menu. Asha ordered whatever Ivy ordered, because Asha was at the age where she was quietly copying her little sister and hoping nobody would notice. We noticed. That afternoon a southerly came through and we took them to the trampoline park. Ivy bounced for forty minutes straight and slept in the car the whole way back to Mum's.

Andrew, Asha, Siobhan and Ivy at John Holland Park in Forster NSW, September 2016

Ordering Flowers to Forster

Cutoff

2pm weekdays for same day. 10am Saturdays. No Sunday delivery anywhere in the Great Lakes.

Phone

1300 360 469. 7am to 6pm weekdays. 10am Saturdays. We take the whole order on the phone.

Delivery

$16.95 flat to the 2428 postcode and surrounding Mid-Coast addresses. We subsidise the rest.

Aged Care and Hospital Delivery to Forster. What To Know Before You Order

The four Forster aged care homes (Estia Forster, Estia Tuncurry, BaptistCare Kularoo, GLAICA House) all receive flowers at reception. Staff distribute on the next round. A box arrangement or a stable vase is easier for the PCA to carry in than a hand-tied bunch, which is why those formats lean better here. BaptistCare Kularoo has a dementia wing that runs low-fragrance and non-toxic stems only, so skip the lilies if that is where the order is going. GLAICA House is six houses on one campus, so name the specific house on the order or the arrangement sits at the reception gate while staff work out where it is going.

Forster Private Hospital receives at main reception on South Street. Full patient name plus ward number is what keeps the arrangement from sitting at the desk. Thirty minutes to three hours between reception and bedside is the normal rhythm. Complex cases get sent up to Manning Base in Taree, which requires a different partner florist on a different delivery window.

Holiday rentals out at Forster Keys or Blueys Beach are the other one that catches people out in summer. If you are sending to a rental, give the holidaymaker's mobile on the order so the driver can phone if nobody answers the door. Lake levels matter here too. NSW SES issues an Advice notice for Tuncurry at Point Road whenever Wallis Lake hits 0.90 metres, which has happened more often in the last three years than the previous decade. In May 2025 the Pacific Motorway cut at Coopernook during the Mid-Coast flood, more than five thousand homes between Woolgoolga and Forster lost power, and the Manning River washed debris onto the Forster beaches that included furniture, fence posts, and a drowned cow. Roads in and out of town shut for days. Our partner florist was ringing recipients before dispatch rather than guessing which addresses were still reachable. On flood days the flowers arrive, with a phone call first.

Send a Thinking of You Bunch

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After You Order

Press the button and the order lands in our Armidale office for a check. From there it goes down the line to a partner florist who covers the Forster 2428 postcode. They build the arrangement that morning from whatever came off the Flemington truck overnight. If you ordered before 2pm on a weekday or 10am on a Saturday, it is on the recipient's doorstep, at reception, or at the funeral home the same day. You will get an order confirmation email, but the delivery confirmation may not follow if the florist was out on the road, which trips some people up. A call to us closes that loop.

If the arrangement arrives and something is off (wrong day, petals bruised in transit, colour not what was pictured), our number is 1300 360 469 and email is [email protected]. Ring us, do not just stew on it. We will work with the partner florist to put it right. The network exists for exactly that moment.

Andrew, Siobhan's partner and the other half of Lily's Florist, on the Forster run

I took the girls fishing off the Forster pier on that September trip. Nobody caught anything. I got a bite on something small and threw it back before they could register what it was. I also know the Forster orders from the operational end: the partner florist we started working with in Forster in late 2008 was one of our very earliest partnerships, struck the same season as the founding shops in Taree, Hobart, Cairns and Darwin. Five towns, five handshakes, all on the phone from the Kingscliff shop. The partnership model came from those calls. If your order ever goes sideways, I am the person on the end of the line. I have been doing this for close to twenty years now and I still ring the partner florist myself when something is off.

Forster is an old catchment for us and a personal one for me. Siobhan's parents are in Taree and we meet them in Forster once or twice a year. Her mum took the photo of us above on one of those weekends. We drive down from Kingscliff, they come over from Taree, separate apartments on the foreshore, and the girls think it is one of the better long weekends of the year. If you are ordering for someone in Forster, the partner florist we route to is handling the flowers and we are handling everything else.

If you ordered before 2pm today, the partner florist already has the address and the card line. The arrangement will be at the door, the reception desk, or the funeral home this afternoon. The drive down is mine, not yours.

ABN: 17 830 858 659

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About the Author

Siobhan Thomson, Lily's Florist co-founder
Siobhan Thomson
Co-founder, Lily's Florist

I grew up in Taree, half an hour down the road from Forster. My parents still live there, and every so often we meet them in Forster for a long weekend. Andrew and I drive down from Kingscliff, Mum and Dad come over from Taree, and the girls think it is one of the better weekends of the year. If you read the hero paragraph, you know the shape of this page already.

Andrew and I bought a small flower shop in Kingscliff in 2006 and ended up building a flower delivery network out of it by accident, over the course of eighteen years. Forster was one of the first catchments we took orders into, back when we were ringing Yellow Pages. The network is now 800 florists across Australia. It is still a family business. Small office on the Mid North Coast, Andrew and me on most of the calls.

The Lily's Florist shop in Kingscliff on the day we took it over in 2006

Our Kingscliff shop the day Andrew and I took it over in 2006. The network came later.